Something Went Wrong Please Try Again Allset

I am trying to reconnect my page to Facebook, I follow all the steps, Facebook says " Yous are set up" so the next message I get from WooCommerce is: Something went wrong when connecting to Facebook!

I am using the latest version: two.six.1

I tried changing the currency, all the settings are immune.

This problem persists, I have contacted the support via WooCommerce, but no reply yet. Can you please help me out

The folio I demand help with: [log in to see the link]

Viewing fifteen replies - i through 15 (of 19 total)

aforementioned here. i tried three times and fifty-fifty tried uninstall and reinstall the plug in. notwithstanding not working.

Complete Commerce Account Set up
Finish connecting your Commerce Business relationship to Facebook. Nosotros will create a new Commerce Business relationship for you lot if your assets are not already associated with one

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              Y'all're all gear up! At present that you've connected your website to Facebook, you tin can: 1 Help more people discover your business 2 Find people likely to buy your products and services three Measure the results of deportment taken on your website            

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Something went incorrect when connecting to facebook!
Please try once more.

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plug in uninstalled. let me know if and when yous set up it.

Hey @liatto – There are a few reasons that error bulletin tin occur, but I would propose enabling logging in the Facebook plugin settings (Marketing > Facebook) and then making certain that the shop currency is gear up to one of the currently-supported options: USD, CAD, GBP, EUR.

If so, change the store currency to one of the other options and then change it back and retry.

Hey @mutdog – Try the to a higher place besides, and if that doesn't help, create a new thread of your own and we'll assistance yous there.

Thread Starter liatto

(@liatto)

@shaunkuschel cheers for your fast replay. I looked at the settings at Marketing – Facebook and the product sync is enabled, I am not able to modify any of the options as it is not connected. I take changed the currency to USD and also to EUR, but over again everything is good until the terminal pace. On the Facebook side it says You are all Set and the On WooCommerce I get Something went wrong.

Hey in that location @liatto,

Could you follow the instructions from here to completely remove the facebook app so connect once more?

Thread Starter liatto

(@liatto)

@simplysaru thanks for your answer. I have checked the link, but the trouble is that I practise not have the Disconnect choice. This is what I practice have – https://vanitta.com/wp-content/uploads/2019/07/Screenshot-from-2021-07-01-11-23-09.png

@liatto Thanks for letting the states know.

Could y'all reconnect the extension (https://d.pr/i/M3UlSf) and then return to following the disconnection steps linked above?

Thread Starter liatto

(@liatto)

@kvvsi thank you again for the fast response. I clicked on the link and I followed all the steps, Facebook said you are all fix, but over again I got the same mistake from Woo. https://vanitta.com/wp-content/uploads/2019/07/Screenshot-from-2021-07-02-ten-56-58.png

Hey there @liatto,

Looks similar your store currency (Bulgarian Lev) isn't a supported currency on Facebook and hence you are getting this fault.

Here is a list of supported currencies.

Yous could try changing the currency to EUR or GBP temporarily during the connectedness and back to your native later on. This might work. If that doesn't then I am afraid this might work for you at all every bit the currency isn't supported by Facebook.

Thread Starter liatto

(@liatto)

@simplysaru I already changed the currency to the supported one and even so I become the same bulletin. It was working fine before the plugin updated fifty-fifty though the currency wasn`t supported. The store was connected fine.
As well I exercise accept few more online stores the are with the same BGN currency and they are working fine and were able to reconnect. I don`t retrieve is the currency.

How I can delete the plugin and delete all the values that information technology created inside the database? Maybe getting a fresh copy will work?

Hey @liatto,

Could you endeavor to delete the options via https://yoursite.com/wp-admin/options.php, please search for wc_facebook_external_business_id from there and remove this and endeavour once more.

If you do take access to the database, please gratuitous to delete the following tables later on removing the plugin first.

                              wc_facebook_product_catalog_id   wc_facebook_external_merchant_settings_id   wc_facebook_feed_id            

Exercise keep us posted on how this troubleshooting works out for you.

Thread Starter liatto

(@liatto)

@simplysaru cheers! There is something really strange. I have removed the plugin, but there are no tables like these in the database. I and then installed the plugin over again and these tables are still missing. Could that be the thing that causing the trouble. Possibly it didn`t populate the tables within the database?
If then can I do that by myself?

Plugin Support laceyrod a11n

(@laceyrod)

Automattic Happiness Engineer

Hullo @liatto –

Thanks for your reply. That is definitely odd that the tables are missing like that! I would recommend downloading a fresh copy of the plugin and manually installing it. If that doesn't resolve the event, and then I would suggest manually adding the tables to the database equally you take suggested.

You can use a plugin like WP phpMyAdmin to help with this. Let united states of america know how this goes!

Plugin Support Nico

(@nicolamustone)

Automattic Happiness Engineer

We haven't heard back from you in a while, and then I'thousand going to mark this as resolved – we'll be here if and/or when y'all are ready to continue.

Thread Starter liatto

(@liatto)

@laceyrod I accept tried manually to install, merely the tables are still missing.
Which tables do I need to create and what should be the query

Viewing xv replies - 1 through 15 (of 19 total)

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Source: https://wporg.ibadboy.net/support/topic/something-went-wrong-when-connecting-to-facebook-47/

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